Background to Change Management cont. 3
Impact Assessment
It involves the identification of impact on stakeholders' needs in the areas of training and communications.
| Expertise |
Description of Expertise |
| Project Roles | Understands the various roles in the project team and can draw on that expertise when needed |
| Change Impact Tools | Able to define a draft current state and future state for impacted stakeholders by referring to relevant project sources and documents, eg organisational requirements and process flow documents |
| Understands the role of organisational change processes in the development of training requirements | |
| Consults organisational process documentation and draws on it to inform the impact assessment | |
| Impact Analysis | Able to accurately define the term 'impact analysis' and understand the importance of its role in the change project |
| Works with change manager to confirm all impacted stakeholders are identified | |
| Able to prepare a comprehensive 'impact analysis' document, detailing impact by department, team and individual | |
| Confirms accuracy of 'impact analysis' documents details with the impact on all stakeholders, making changes as required | |
| Training Needs | Use the 'i |