Three Types of Organisation for Generational Differences

as explained by Jason Cartwright, (2004)

*Workforce Profile*	*Greater Proportion of Age*	*Typical/Indicative Industry*	*Potential Challenges*
*Youth-orientated organisation*	*18 to 32*	*Hospitality* *Retail* *E-commerce* *New economy* *Customer service*	*Staff retention* *Lack of depth in management* *Dramatic decline in supply of other workers* *Lack of 'mentor' culture*
*Prime-age organisation*	*25 to 39*	*Financial services* *Property* *Business services* *Corporate head offices*	*Attrition* *Succession issues* *War of talent ‐ hottest here*
*Mature-age organisations*	*40+*	*Education* *Nursing* *Utilities* *Mining* *Government, ie old economy*	*Stable workforce = wage pressure* *Injection of new skills & fresh ideas* *Not attracting young workers* *Developing and promoting young workers* *Route to management blocked by '54/11' queue*

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Bill Synnot is one of Australia's leading specialists in organisational change management, executive coaching, facilitation, team development, creative thinking and organisational reviews.

He has 30+ years experience in management and consulting, both in Australia and internationally, in the public, private, co-operative, professional, educational and not-for-profit sectors.

In addition to acting as a consultant/trainer, Bill's experience comes from his senior management positions as a change catalyst. His approach is very practical and is based on hands-on experience.

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