Three Types of Organisation for Generational Differences

as explained by Jason Cartwright, (2004)

Workforce Profile

Greater Proportion of Age

Typical/Indicative Industry

Potential Challenges

Youth-orientated organisation

18 to 32

Hospitality

Retail

E-commerce

New economy

Customer service

Staff retention

Lack of depth in management

Dramatic decline in supply of other workers

Lack of 'mentor' culture

Prime-age organisation

25 to 39

Financial services

Property

Business services

Corporate head offices

Attrition

Succession issues

War of talent ‐ hottest here

Mature-age organisations

40+

Education

Nursing

Utilities

Mining

Government, ie old economy

Stable workforce = wage pressure

Injection of new skills & fresh ideas

Not attracting young workers

Developing and promoting young workers

Route to management blocked by '54/11' queue

 

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