Three Types of Organisation for Generational Differences
as explained by Jason Cartwright, (2004)
Workforce Profile |
Greater Proportion of Age |
Typical/Indicative Industry |
Potential Challenges |
Youth-orientated organisation |
18 to 32 |
Hospitality Retail E-commerce New economy Customer service |
Staff retention Lack of depth in management Dramatic decline in supply of other workers Lack of 'mentor' culture |
Prime-age organisation |
25 to 39 |
Financial services Property Business services Corporate head offices |
Attrition Succession issues War of talent ‐ hottest here |
Mature-age organisations |
40+ |
Education Nursing Utilities Mining Government, ie old economy |
Stable workforce = wage pressure Injection of new skills & fresh ideas Not attracting young workers Developing and promoting young workers Route to management blocked by '54/11' queue |