The Managers Skills Framework

Introduction

In a review of scientific studies, in 2024, 12 manager skills were identified under 4 headings essential for modern managers.

1. Emotional intelligence

• Self-awareness and self-regulation
• Social sensitivity
• Empathy

2. Develop people

• Active listening
• Guidance
• Coaching

3. Motivate people

• Inclusive leadership
• Recognition
• Trust

4. Set expectations

• Transparent communication
• Goal setting
• Delegation

(main source: Mindtools, 2024)