Relationships (networking)
Networking
Networking can be a way of building relationships. Need to be careful that you get the balance right between breadth and depth, ie many weak ties versus few deep relationships; should not sacrifice depth for breadth.
"...When we invest broadly rather than deeply, we often weaken the relational depth and trust that come from more meaningful ties..."
Michelle Gibbings, 2025g
However, having a broad network can be important for spreading new information and locating opportunities, eg innovation and fresh perspectives
Also need to be aware of homophily (tendency to gravitate towards people who are like ourselves). Despite this feeling more comfortable it narrows our perspective when we need to think differently, especially in times of uncertainty and complexity.
Linked with this is emotional convenience, ie we prefer people who validate us, rather than those who challenge us; however, there is a need for constructive tension, not comfort.
(for more details, see elsewhere in the Knowledge Base)
Ways of building lasting relationships
Strengthen the connections by going beyond awareness to action:
“…Turning reflection into practice is how relationships evolve from incidental to intentional and from functional to enduring…”
Michelle Gibbings, 2025g
“…Lead with intent. Be clear on why you’re building the connection. Authenticity starts with purpose, not performance.
- Listen with curiosity. You can ask questions that invite insight, not just information. People remember how you made them think, not just how you made them feel.
- Invest before you need to. The best time to build a relationship is long before you need help. Consistent, small gestures build equity over time.
- Show up in adversity. Loyalty is proven in difficult moments. When you support others through change, they’ll remember it and reciprocate when it matters most.
- Challenge with care. Healthy relationships can handle disagreement. Respectful challenge deepens trust by demonstrating integrity.
- Reflect regularly. Periodically assess who’s in your network and whether those relationships still align with your values and goals…”
Michelle Gibbings, 2025g
NB With more people working away from the office, relationships are becoming more important.
Summary
“…Leaders who foster deep, trusting relationships are better equipped to influence, navigate ambiguity and drive progress. Strong connections don’t just make work more enjoyable; they make it sustainable. They create psychological safety, increase resilience and open channels for honest feedback and collaboration…”
Michelle Gibbings, 2025g