Framework 155 Successful Change Management (11 Elements)

Introduction

In many cases in change management, there is a gap between expectations and what ultimately happens.

Change management is a team sport, ie

"...as organisations are faced with increasing velocity and demand to deliver outcomes, it is important......to remember that the achievements of the organisation are the results of  fine efforts of all the individuals that make up an organisation..."
Prosci, 2023e
"...Change is a constant. Change success is not..."
Prosci, 2023c
"...organisations with excellent change management achieve greater success..."

Prosci, 2023l

source: Prosci, 2023l)

"...76% of CEOs said that their ability to adapt to change will be a key competitive advantage......79% of executives and senior leaders.....recognise the value of change management in their organisation..."
Prosci, 2023l

However,
"...When budgets and schedules are squeezed, change management activities are easily pushed to the bottom of the priority list..."
Prosci, 2023b

Elements of Successful Change management (11)

1.  Meet and exceed expectations of different stakeholders in change (expectations of different stakeholders like staff, customers, shareholders, etc are met plus financial ones like positive ROI (for more details see below), etc

Need to keep in mind the following issues around change, ie

(source: Prosci, 2023e)

2. Handle change in organisation (increase the capacity to handle change and decrease the disruptive nature of some changes. Generally, change happens at 3 levels that need different and complimentary approaches.

(source: Prosci, 2023c)

A mature change capability means
"...- Change management is the norm on projects and initiatives
     - Common change management processes and tools are consistently and constantly applied throughout the organisation
     - People from the very top of the organisation to the front line know what their roles are in leading change..."
Prosci, 2023l)