(Program/Project Management Needs Change Management Cont.)

Addressing Change Management Challenges in Program Management

Managing project-level changes effectively depends on your organisation's project management, program management and change management maturity.

Increase the chance of success by:

- including change management in conversations at the start of the project (ideally when developing the business case).

- defining and linking people-side benefits to program benefits at the onset of the program (clearly defined roles and responsibilities, such as project managers, program managers, change managers, etc; highlighting how these roles will work together).

- adopting a consistent change management approach throughout the organisation (this includes language, methodology, process, toolkit, etc)

- aggregating, where appropriate, at the program and project levels (the risk assessments, adoption-and-usage  metrics, people-side impacts, saturation levels, stakeholder engagement plans, etc.)

- avoiding treating a program like one big project