Common Change Management Errors (88)

lxxxviii) Not Understanding The Need For Actions Rather Than Words. For example, encourage collaboration through action, not words like
"...seeking input from others, including junior or new colleagues; including any users in the solution design process from the outset, rather than waiting until a new product is ready......actively use internal communication tools to share ideas and progress updates in real time..."
John Kotter et al, 2021a)