Organisational Change Management Volume 2
General Comments on the 7 Ingredients
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. Use the 7 ingredients as a guide and road map in the transition process
. There is overlap between the ingredients and different degrees of emphasis in different situations
. The 7 ingredients create the conditions for people to discover in themselves how they need to change: they create a receptive work-environment and activate a process for transition and climate for change
"...Problem in all stages of a change effort is changing the behaviour of individual managers and employees..."
John Kotter, 2003
. Ingredient structure can be used as an audit framework to evaluate a "completed" change and/or an on-going change
. The 7 ingredients are aiming to develop individuals and organisations that have the following attitudes
- open and receptive to new ideas
- excited rather than anxious about change
- challenged, not threatened, by transitions
- committed to change as an ongoing process
- readiness rather than resistance
Furthermore, they are willing to initiate actions by
- anticipating and initiating change
- challenging the status quo
- creating, rather than reacting to, change
- leading, rather than following, competitors, customers and industry
. "Peer group" pressure is important in all the 7 ingredients
