Organisational Change Management Volume 1
Framework 27 A Five-Step Change Management Framework
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(source: Lenny T Ralphs, 1996)
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✔ overcome resistance
✔ curb complacency
✔ build effective leadership
✔ foster good culture
✔ encourage teams to walk the talk
✔ understand impact
✔ cultivate diverse thinking
✔ build creativity and innovation
✔ incorporate planning
✔ encourage collaboration
✔ secure support from key influencers
✔ create a shared focus
✔ build and implement meaningful performance measurement
✔ champion recognition and rewarding the supporters of change
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