xxvii) Bouncing back from failure

. No understanding the important of bouncing back from failure are critical experiences in developing the necessary skills to handle change.

"...The school-of-experience theory, however, says that potential should not be measured by attributes, but rather by the ability to acquire the attributes and skills needed for future situations......the ability to learn what needs to be learned.....focusing on ability to learn, it is possible to avoid......the infinite list of competencies important for today are those that will be required in the future. Performance appraisal......focus on learning-orientated measures such as 'seeks opportunities to learn,' seeks and uses feedback,' 'asks the right questions,' 'looks at things from new perspectives,' and 'learns from mistakes'......the quest is to determine whether an employee is willing to learn new skills..."

Clayton Christensen et al, 2003

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