Not Creating An Environment Where It Is Safe To Challenge

Not creating an environment where it is safe to challenge the accepted organisational norms, traditions, etc. One way to encourage these types of challenges and to think differently so that "cover-ups"are discouraged is to start "mistake of the month"meetings in which people disclose what went wrong and what they have learned from it. For this to work, the senior manager needs to expose his/her own mistakes and fallibilities ‐ which gives implicit permission for others to do the same.

 

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