iv) Management & Staff

Management does not realise that empowerment means that they have to change their own management behaviour. Bosses often feel threatened by a "loss of control" as a "teams and empowerment" approach gathers momentum. They need to be convinced that they will reap the benefits of the team's good performance, or they need to be convinced to move on

. Cannot maximise connectedness unless a high level of respect for management by staff. People know if leadership is competent and it will have a direct impact on their motivation and enthusiasm. It is alleged that the short-term financial pressures on managers can result in their forgetting the people who work for them!!!!!

(source: James Hall, 2004b)

. Sometimes there are 2 concerns expressed by management:

- diffusion of accountability ‐ now the team is accountable and not management

- delays in decision-making ‐ because of the need to create a consensus

. Insufficient allocation of resources and training (including information) in how to handle empowerment

. Senior management pays lip service only

. Only asking for loyalty rather than commitment

 

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