Technique 3.11 Empowerment Assessment
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(Questionnaire for teams to evaluate themselves)
Respond to the following statements by using the most applicable of the 4 comments:
1 = the statement is very true
2 = the statement is somewhat true
3 = the statement is somewhat untrue
4 = the statement is very untrue
DETAILS |
Responses (1, 2, 3 & )*i |
Clarity of purpose |
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i) People know where they stand |
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ii) I know what is expected of me |
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iii) Tasks & responsibilities are clearly organised |
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iv) Systems & procedures are adequate |
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v) I know what the organisation (team) stands for |
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Morale |
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i) People are trusted |
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ii) Policies are flexible enough to consider personal needs |
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iii) I feel respected as a person |
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iv) Individual differences in lifestyle & values are respected |
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v) I like working here |
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vi) There is a positive spirit |
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vii) If I had a personal problem, the organisation (team) would stand by me while I worked it out |
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Fairness |
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i) I approve of the things that go on here |
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ii) People are treated fairly |
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iii) I trust what the organisation (team) says |
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Recognition |
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i) Individual efforts are rewarded appropriately |
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ii) If people do something well, it is acknowledged |
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iii) The organisation (team) looks at what you can do, not who you know |
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iv) The organisation (team) expects the best from people |
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Teamwork |
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i) People help each other out |
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ii) People work together to solve difficult problems |
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iii) People care for each other |
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iv) People here are out for the organisation (group), not themselves |
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Participation |
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i) People have a voice in decisions |
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ii) Problems are shared |
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iii) People get the resources they need to do their job |
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Communication |
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i) I am kept informed of what's going on in the organisation |
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ii) Communication is clear & timely between groups |
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iii) I understand why things are asked of me |
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Healthy environment |
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i) People are able to manage the pressure of their work |
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ii) I am not expected to do too many things |
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iii) Change is well-managed |
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iv) Red tape & procedures don't interfere with getting things done |
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v) I am able to grow & learn |
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vi) There are opportunities for career development |
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Notes
i) Average the scores by dividing the total of all the number values inserted by the number of questions in that section. If the average is greater than 2, the topic needs addressing. If a team or group does this exercise, and there is a wide spread of answers, then the issues need to be "unpacked"
(source: Cynthia Scott et al, 1991)