Change Implementation Techniques for Forming Transitional Team, Creating Alignment, Maximizing Connectedness and Creativity

Technique 3.5 Are Teams the Right Strategy?

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In order to determine whether or not teams are the desired strategy, answer the following questions:

1. Are teams the best way?

- Does the job require a high level of employee interaction?

- Will a team be too costly or take too long to get the task completed?

- Will teams unduly complicate, rather than simplify, the job?

- Is it overkill to use a team for this project?

- Can individuals do the job more easily and effectively?

- Do teams fit into the organisation's overall strategy (sometimes ad hoc or casual teams are not aligned with the organisation's overall strategy)

2. What type of team?

3. Resources needed?

4. How to handle the different stages that teams go through, eg disorientation?

5. Remember: people behave according to how they are measured/rewarded/recognized

Do potential members of the team have the "right" attitude to contribute to an effective team? (ie collective v. individualistic? In other words, are individuals willing to take a "knock" for the benefit of the team?


i. Teams are high maintenance and more expensive than the alternatives such as treating staff as individual performers

ii. Teams should not become a knee-jerk solution to any problem

iii. Team do not suit some individuals such as "lone wolves" (computer nerds, etc) and/or "rugged individuals" (extroverted sales staff, etc)

(sources: Robert Hicks et al, 1990; Robert Kriegel et al, 1996; Harry Onsman, 2004d)


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