Change Implementation Techniques for Creating a Sense of Urgency
Technique 2.39 Responsiveness to Environment
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ie responsiveness capability versus rate of change in environment factors
To identify
Where your organisation is
Where similar organisations in the public service (Federal, State and Local) are
Capability component |
Stable |
Reactive |
Anticipating |
Exploring |
Creative |
Priority |
1 |
2 |
3 |
4 |
5 |
6 |
|
1 Culture |
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i values & attitudes |
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ii skills & knowledge |
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iii management of change |
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iv risk-taking |
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v management by results |
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vi organisational learning |
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2 Structure |
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i organisational form |
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ii job definition |
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iii demands & incentives |
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iv information power structure |
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v informal power |
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vi self-renewal |
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3 Process & system |
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i informal decision-making |
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ii decision-making system |
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iii environmental surveillance |
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iv problem/opportunity anticipation |
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v problem priorities |
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vi information systems |
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vii planning system |
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viii implementation system |
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ix control system |
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x management technology |
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xi computer application |
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4 Human resources capacity |
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i top management |
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ii middle management |
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iii supervising management |
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iv other staff |
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5 Resources |
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i financial |
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ii physical |
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iii technologies |
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iv products |
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v credibility with clients |
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vi information |
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vii time |
(source: Graham Hubbard et al, 1996)