Change Implementation Techniques for Laying a Foundation for New Ways

Technique 1.34 Attitudinal Survey

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Topics that can be covered in an attitudinal survey include

Employee engagement

Leadership

Relationship with immediate supervisor

Strategy and Direction

Decision‐making

Co‐operation and team work

Communications

Learning and development

Resources

Work environment

Total compensation

Performance expectation

Processes

Customer focus

Creativity and innovation

NB Be careful that the surveys do not become popularity polls for management!!!!

(sources: Honeywell, 2003; Claire Mason, 2005)


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