Change Implementation Techniques for Laying a Foundation for New Ways

Technique 1.5 Questions for Considering the Challenges of Change

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Considering these questions will help lay the foundation for the organisational transition

1. a) Do you see the challenges of change in your situation?

b) Are you aware of the set of forces that might be working to counter your efforts?

(NB Many challenges to sustaining significant organisational change are invisible at first ‐ you need to be aware of this)

2. a) Do you understand the nature of the challenges?

b) How do you tend to see the challenges?

c) How do others see you when challenges are encountered?

(NB These questions establish an orientation of inquiry toward important developments that we might otherwise see only as barriers blocking out path)

3. a) Who can best help you understand and deal with these challenges?

b) How can we help each other?

(NB Many of us set out to conquer our problems single‐handedly. But most of the time, the challenges do not impact us as mere individuals. We can operate much more effectively by sharing our efforts with colleagues who are part of the same organisation and whose abilities and interests complement our own)

4. a) What would constitute effective action in dealing with these challenges?

b) What capabilities might we want to develop?

(NB All too often, people's actions represent reactions to circumstances rather than considered strategies. This question helps you look strategically at your actions over the next several years)

5. How will you know if you are making progress?

(NB No strategy is ever completely apt, so all courses of action need to be continually assessed. But most people, when acting, stop paying attention to what is going on around them. Focused on moving forward, they lose sight of the effects they are having, especially those on the periphery of attention. Because the challenges of profound change are complex, it is pivotal to remain flexible)

(Source: Peter Senge et al, 1999)

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