Common Characteristics of Real Change Leaders (RCLs)
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(who are not necessarily at the top levels of an organisation)
. Commitment to a better way
. Collaborate with other staff members
. Loyal to colleagues
. Avoid office politics
. Courage to challenge existing power bases and norms
. Personal initiative to go beyond defined boundaries
. Motivation of themselves and others
. Care about how people are treated and able to perform
. Stay less-than-visible while giving the limelight or centre stage to others (includes allowing others to receive credit for ideas and performance)
. Sense of humour about themselves and their situation
. Do not use buzzwords
. Focus on emotions and feelings as well as facts and analysis
. Willing to violate well-established rules, even if this means putting their careers at considerable risk
(source: Jon Katzenbach et al, 1997)