(Psychological Safety cont. 4)
Indications (9) that an organisation lacks psychological safety:
i) organised in teams but no teamwork happens, ie don't feel connected, valued and of belonging
"...Without those connection points, we don't feel safe, let alone motivated, to work with others in vulnerable ways..."
LeadFactor, 2022
ii) avoid interaction with others at work, ie just do your own job
iii) avoid being authentic at work, ie put a mask on at work
iv) avoid doing anything new or different, as afraid of making a mistake
"...When mistakes and failures are consistently punished we focus our energy on avoiding harm, not trying new things. Innovation comes at the expense of time, resources, and brain power. The question is, does your organisation value innovation over execution? Are they willing to spend a little time in failure or boundary-pushing results?..."
LeadFactor, 2022
v) not allowed time or space to learn new things
"...humans have a fundamental need to learn and grow. Most organisations expect the team members to learn in their own time, or, even worse, expect them to know everything without experiencing a learning curve first. Aggressive learners need to be nurtured, not suffocated. An organisation that lack psychological safety will pretend that learning is not needed, wanted, or valued..."
LeadFactor, 2022
vi) hierarchical organisational structure, ie superiority and hierarchy dictate who participates and contributes; focus on titles, position and/or authority so new ideas, insights, perspectives, points of view, etc are neglected:
"...bias, whether conscious or unconscious, often determines who is allowed to create value in an organisation, and who isn't..."
LeadFactor, 2022
vii) imbalance between autonomy and accountability, ie
"...Unearned autonomy with no accountability can lead to disorder, discomfort, and dissatisfying results. On the other hand, too much accountability with no autonomy can lead to micromanaging, hand-holding, and paternalism..."
LeadFactor, 2022
viii) challenging or questioning the status quo is not allowed, ie questions, ideas and opinions that go against current thinking are ignored, unacknowledged, unwelcome, etc.
ix) unproductive disagreements, ie if disagreements become heated; people become stubborn about the need to be right; need to know how to disagree productively.
Summary
"...We thrive in environments that respect us and allow us to 1) feel included, 2) feel safe to learn, 3) feel safe to contribute, and 4) safe to challenge the status quo. We cannot do these things, if it is emotionally expensive and fear shuts us down. We're not happy and we're not reaching our potential. But when the environment nurtures psychological safety, there's an explosion of confidence, engagement and performance..."
Timothy Clark, 2020
"...can I be my authentic self, grow, create value, be candid about change..."
LeadFactor, 2022