More On Soft Skills (Use Of Virtual Reality)


Soft skills can be learnt

"... Interpersonal skills are the foundation to every employee's success regardless of their functional role or how the technology landscape evolves..."
LinkedIn Learning, 2020 as quoted by Mason Stevenson, 2021

"...Soft skills are rare and valuable. They are challenging because 7/10 say they are difficult to develop in a safe way that minimises risk, 73% think they require years of real-life experience to develop and more than 1/2 believe few people are born with these skills and many have learned bad habits..."
Mason Stevenson, 2021

As a result of the pandemic (starting early 2020), more people worked remotely which reduced the amount of face-to-face contact and soft skills experience and training.

To handle this situation, personalised, immersive virtual reality (VR) simulation is increasing in popularity as part of soft skills training, especially around team management, collaboration, sales and customer service, diversity, equity, inclusion, communications, listening skills, etc.

"...advances in technology and science of learning have combined to create an innovative approach to VR simulation - one that delivers authentic scenarios that trigger a real response in the learner..."
Mason Stevenson, 2021

VR can be used to run through a range of simulations or scenarios around topics like change management.

"...Immersive VR and simulations more accurately represent real-world situations. Through realistic practice, learners can more readily demonstrate desired behaviours when it counts......these behaviours become second nature more quickly..."
Mason Stevenson, 2021

"...learners trained in VR are 257% more competent to deploy what they've learnt in training than those learning online or in classrooms. One factor is the opportunity to practice many different scenarios..."
PWC as quoted by
Mason Stevenson, 2021

As VR simulation can be different every time, the learner cannot predict what is coming next.

It is important to connect training to work.

Some of the advantages of using VR simulation

- scale (can handle large numbers)

- standardised (same approach across the whole organisation)

- realistic (can develop scenarios that are relevant to your organisation, ie mimics actual work situations)

- holistic (covers a range of situations)

- safe (non-threatening, anonymous environment)



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