More on Secrets to Success

Cindy Hook's (CEO, Deloittes Australia) 6 secrets of success

i) develop a purpose statement from bottom-up in the organisation

ii) be bold, ie take calculated risks

iii) be positive (the default position is a negative perspective, ie what can go wrong, this needs to be countered)

iv) empower staff (understand yours and others' strengths and weaknesses; encourage people to grow; diversity needs to be inclusive)

v) be open-minded
"...People care about your decision, but they care even more about the process that you used and was it fair..."
Cindy Hook as quoted by Patrick Durkin, 2017a

vi) foster an inspiring culture (including well-being programs (physical and mental))

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