Voice
"..many executives defend their use of female-gender bias by citing research had showing that men and women prefer female voices to male ones..."
Jeremy Kahn et al 2019
"...while people do prefer the feminine voice, they recall more information when it is delivered by a male..."
Heather Andrew as quoted by Jeremy Kahn 2019
It is suggested that these findings correspond to oversimplified stereotypes of women as comforters and men as authorities.
In the banking industry, there is a bias towards men in management positions. On the other hand, there are 2 women for every man in the support staff roles.
The algorithms used only a sensitive as the humans the program.
Need to be careful not playing to people's prejudice and biases.