Feedback - Social Brain
"...Shifting other people's attention from a threat state to focusing on what you want them to focus on is the central challenge to creating real change..."
David Rock, 2009
. Giving feedback, using problem-solving and providing solutions may not be the best way to help people improve their performance. As this involves locating negative things from your memory, they are perceived as threats. This also uses up limited (brain) resources, so that less are available to handle the next problem and thus more negative connections will increase, which further lowers our brain energy state.
. Another way is to use goal setting. It gets you focused, especially if a "towards goal"
Develop ways to make feedback valuable by rewarding people