c) confidence before realism

In the Stone Age, those people who had the self-confidence survived. A legacy of this is people who put confidence before realism and are keen to shield themselves from any evidence that would undermine their confidence. This can result in failure to notice important clues about potential disasters and a mind-set that you can control most, if not all, situations and problems. Despite this self-confidence, there are events outside our control and we all need to develop an understanding of reality to handle excessive self-confidence. Some questions which may be of use:

- Am I being overly optimistic?

- Am I demanding too much of certain staff?


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