To correct under-performing organisations

To correct an under-performing organisation, the following ingredients are useful

- understand the varied forms of dysfunction that organisations typically encounter as they evolve, eg culture of "no", too much concentration on process, using diversification as a smoke screen to hide problems, paralysis by analysis, passive-aggressive, etc (for more detail, see the section on common management errors)

- diagnose your organisation's dysfunction

- define a healthier way of operating

- manipulate organisational structures, incentives and other levers to achieve that optimum state

- recognize and diagnose any dysfunctionality (personal, organisational, etc)