xxxxxii) Informal Learning
i) eco-diversity - the more varied the work setting, the more workers were engaged in informal communications
ii) spatial transparency - the more visible co-workers are to one another, the more informal learning will take place
iii) neutral zones - the more space planned for common use, the more workers will communicate and learn from each other
iv) human scale - smaller work areas and less separation between them will facilitate more informal learning
v) functional convenience - space designed to increase the opportunities for chance encounters will increase the likelihood of informal learning