Organisational Change Management

Topics covered include changing behaviours, organisational transitioning, cultural transforming, renewing, reinventing, recreating, revitalising, repositioning and the human journey of change.

"...To create an organisation for handling an increasingly turbulent, complex and uncertain world..."

Edgar Schein, 1997

Historically organisational change management can be divided into 4 areas:

i) business as machines (mechanisation resulted in organisations being compared with machines, ie cogs and wheels; this resulted in a mechanical approach)

ii) business as organisational hierarchies (the last decades of the 20th century saw the start of the information age, ie information stored in computers, etc; focus became more on ways of transforming corporate organisational structures)

iii) business as a collection of people (at the start of the 21st century and despite technology claiming an increasing role in organisations, it was recognised that organisations are not machines or organisational structures but a group of people
"...while a more formalised change process has emerged, attempts to transform companies also focus on leadership, user experience, and the human side of  companies..."
Mike Raia, 2021

iv) businesses as organisations made for change (organisations
"...can prepare for the inevitable changes by applying tools and processes that expedite changes and even create positions within the organisation that facilitate transformation..."
Mike Raia, 2021

This requires flexibility to be encoded in organisational DNA.

 

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