iii) Behaviour Of Senior Management

Not realizing that the behaviour of senior management impacts on others. For example, staff will decide what is important by observing where the senior executives spend their time and money.

. Not realizing that the external environment can impact on senior management performance. For example, the global financial crisis (starting in 2008) has resulted in some organisations reverting to a command-and-control approach rather than continuing to nurture people, as the organisations grapple with short-term financial pressures and survival.