iii) Criteria For Selecting The Best Talent

"...strategies, products, even patents - these can be copied. Talent can't be..."

John Stewart as quoted by Andrew Cornell, 2008

. The difference in productivity and profitability between an average and a top performer is significant (Fiona Smith, 2009r). Some examples,

- in simple jobs such as adjusting bolts on an assembly line, there is a 40% difference in productivity between an average and top worker;

- for an insurance salesperson, the difference is 240%;

- for knowledge workers, such as computer programming, account managers in professional services, accountancy, law, consulting firms, etc the difference is 1,400%.


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