vi) Mental Models

People tend to interpret whatever information they receive in the light of their established mental models, ie have selective hearing loss (only hear what we want to hear, ie supporting current mindsets). If groups within an organisation operate on fundamentally different mental models, confusion occurs. This situation can develop when a transitional team has a different mindset from the rest of the organisation. Disengagement occurs. To handle this there is a need for


Search For Answers

designed by: bluetinweb

We use cookies to provide you with a better service.
By continuing to use our site, you are agreeing to the use of cookies as set in our policy. I understand