Vi) Formalisation

. Formalisation refers to the extent to which jobs within the organisation are standardised. If a job is highly formalised and standardised, staff have little discretion over what is to be done, what it is to be done, and how it is done. There are explicit job descriptions, lots of organizational rules and clearly defined procedures. When formalisation is low, on the other hand, staff have a great deal of freedom to exercise discretion.

Question: to what degree will there be rules and regulations?


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