Xxi) Importance Of Luck

. Never under-estimate the importance of luck. Use it to your advantage, especially as the future is unpredictable, ie be very opportunistic

. We need to handle uncertainty by using probability, ie based on past experience, there is a certain probability of the event happening again

(sources: Patrick Dawson, 2005; Lawerence Fisher, 2005; Edgar Schein, 2004; Annette Simmons, 2002; Robert Kriegel et al, 1996; David Stauffer, 2003; Peter Senge et al,1999; Peter Senge et al, 2005; Gavin M Schwarz, 2005; Ronald A Heifetz et al, 2002; Geoffrey Colvin, 2005b; Eric Bonabeau, 2003; Luke Collins, 2005b; Robert Winston, 2003; Mike Hanley, 2005; Edward deBono, 2004; Helen Trinca, 2001a & 2006; AIM, 2002; Dale Carnegie, 2003; Thomas Johnson, 1999; Bronwyn Fryer, 2003; Michael Watkins et al, 2003; Karl Albrecht, 2003; Catherine Fox, 2003; Harry Onsman, 2005; John Kotter, 1995, 1996a, 1996b & 2003; Susan Heron, 2006; Dennis Hall, 2006a; David T Snowden et al, 2007; David Pitonyak, 2005; Catherine Fox, 2007h; Robert Sutton, 2007; Fiona Smith, 2008d; Clayton Christensen et al, 2003; Deepak Malhotra et al, 2007; Fiona Smith, 2008l; Richard Branson, 2008; Rita Gunther McGrath et al, 2009; Seth Godin, 2007; Michael Mauboussin, 2009; Fiona Smith, 2009y; Alex J Pollock, 2010; David Rock et al, 2006; David Rock, 2009; Michael Mauboussin, 2009; Fiona Smith, 2009y; John Forster, 2010; Fiona Smith, 2010; Boris Groysberg et al, 2010; Dale Carnegie, 2003; Barrie Dunstan, 2010; Barrie Dunstan, 2010a; Nassin Taleb, 2010; Alex Pentland, 2010; Peter de Jager, 2010; Chip Health, 2011; Daniel Kahneman, 2012; Malcolm Gladwell, 2013; John Markoff, 2014; Abby Ellin, 2014)


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