Summary - 3 Approaches To Creating New Growth Business
Dimension |
Sustaining innovations |
Low end disruptions |
New market disruptions |
Targeted performance of the product or service |
Performance improvement in attributes most valued by the industry's most demanding customers. These improvements may be incremental or breakthrough in character |
Performance that is good enough along the traditional metrics of performance at the lower end of mainstream markets |
Lower performance in traditional attributes, but improved performance in new attributes - without losing functionality, simplicity & convenience |
Targeted customers or market application |
The most attractive (profitable) customers in the mainstream markets who are willing to pay for improved performance |
Over-serviced customers in the low end of the mainstream market |
Targets non-consumption: customers who historically lacked the money or skill to buy and use the product/service |
Impact on the required business model (processes & cost structures) |
Improves or maintains its profit margins by excluding the existing processes and cost structures and making better use of current competitive advantages |
Utilizes a new operating or financial approach or both - a different combination of low gross profit margins and higher asset utilization to gain attractive returns at the discount price required to win business at the low end of the market |
Business model must make money at lower price per unit sold and at unit production volumes that initially will be small. Gross margin dollars per unit sold will be significantly lower. |
(source: Clayton Christensen et al, 2003; Richard Branson, 2008))