Change Implementation Techniques for Forming Transitional Team, Creating Alignment, Maximizing Connectedness and Creativity

Technique 3.11 Empowerment Assessment

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(Questionnaire for teams to evaluate themselves)

Respond to the following statements by using the most applicable of the 4 comments:

1 = the statement is very true

2 = the statement is somewhat true

3 = the statement is somewhat untrue

4 = the statement is very untrue

DETAILS

Responses

(1, 2, 3 & )*i

Clarity of purpose


i) People know where they stand


ii) I know what is expected of me


iii) Tasks & responsibilities are clearly organised


iv) Systems & procedures are adequate


v) I know what the organisation (team) stands for


Morale


i) People are trusted


ii) Policies are flexible enough to consider personal needs


iii) I feel respected as a person


iv) Individual differences in lifestyle & values are respected


v) I like working here


vi) There is a positive spirit


vii) If I had a personal problem, the organisation (team) would stand by me while I worked it out


Fairness


i) I approve of the things that go on here


ii) People are treated fairly


iii) I trust what the organisation (team) says


Recognition


i) Individual efforts are rewarded appropriately


ii) If people do something well, it is acknowledged


iii) The organisation (team) looks at what you can do, not who you know


iv) The organisation (team) expects the best from people


Teamwork


i) People help each other out


ii) People work together to solve difficult problems


iii) People care for each other


iv) People here are out for the organisation (group), not themselves


Participation


i) People have a voice in decisions


ii) Problems are shared


iii) People get the resources they need to do their job


Communication


i) I am kept informed of what's going on in the organisation


ii) Communication is clear & timely between groups


iii) I understand why things are asked of me


Healthy environment


i) People are able to manage the pressure of their work


ii) I am not expected to do too many things


iii) Change is well-managed


iv) Red tape & procedures don't interfere with getting things done


v) I am able to grow & learn


vi) There are opportunities for career development


Notes

i) Average the scores by dividing the total of all the number values inserted by the number of questions in that section. If the average is greater than 2, the topic needs addressing. If a team or group does this exercise, and there is a wide spread of answers, then the issues need to be "unpacked"

(source: Cynthia Scott et al, 1991)


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