Change Implementation Techniques for Creating a Sense of Urgency

Technique 2.73 Do You Need to Re-organise?

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This linking any re-organising with effectiveness and efficiency of decision-making. Responding to the following statements will help indicate whether structure or something else is the issue(s) that needs addressing.

Structure

Our organisation structure helps ‐ rather than hinders ‐ the decisions most critical to our success.

1 Strongly disagree

2 Disagree more than agree

3 Agree more than disagree

4 Strongly agree

Roles

Individuals understand their roles and accountability in our most critical decisions.

1

2

3

4

Processes

Our processes are designed to produce effective, timely decisions and actions.

1

2

3

4

Information

The people in critical decision roles have the information they need when and how they need it.

1

2

3

4

Measures & Incentives

Our measures and incentives focus people on making and executing effective decisions.

1

2

3

4

Priorities

People understand their priorities clearly enough to be able to make and execute the decisions they face.

1

2

3

4


Decision style

We make decisions in a style that is effective (eg, that appropriately balances inclusiveness with momentum).

1

2

3

4

People

We put our best people in the jobs where they can have the biggest decision impact.

1

2

3

4

Behaviours

Our leaders at all levels consistently demonstrate effective decision behaviours.

1

2

3

4

Culture

Our culture reinforces prompt, effective decisions and action throughout the organisation.

1

2

3

4

Add up your individual scores to give your total score.

- More than 35 (keep doing what you are doing)

- 31 to 35 (room for improvement)

- 26 to 30 (organisation structure is a serious barrier to decision-making)

- 10 to 25 (major organisation re-structuring needed)

If you score less than 2 in any one issue, this issue needs attention.

(source: Marcia W Blenko et al, 2010)


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