Change Implementation Techniques for Laying a Foundation for New Ways

Technique 1.43 Identifying the Desirability of Behaviours

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. In the change process, it is important to identify what staff feel about the impact of behaviours of people in the organisation; these feelings may range from fear through tolerance and craving to cherishing of particular behaviours

. One way to identify how certain behaviours are regarded is to construct a matrix:

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(source: Karl Albrecht, 2003)

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