Change Implementation Techniques for Laying a Foundation for New Ways

Technique 1.34 Attitudinal Survey

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Topics that can be covered in an attitudinal survey include

Employee engagement


Relationship with immediate supervisor

Strategy and Direction


Co‐operation and team work


Learning and development


Work environment

Total compensation

Performance expectation


Customer focus

Creativity and innovation

NB Be careful that the surveys do not become popularity polls for management!!!!

(sources: Honeywell, 2003; Claire Mason, 2005)

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