iii) Criteria For Selecting The Best Talent
"...strategies, products, even patents - these can be copied. Talent can't be..."
John Stewart as quoted by Andrew Cornell, 2008
. The difference in productivity and profitability between an average and a top performer is significant (Fiona Smith, 2009r). Some examples,
- in simple jobs such as adjusting bolts on an assembly line, there is a 40% difference in productivity between an average and top worker;
- for an insurance salesperson, the difference is 240%;
- for knowledge workers, such as computer programming, account managers in professional services, accountancy, law, consulting firms, etc the difference is 1,400%.